Returns & Refunds Policy
At Nature Spell, we want you to be completely satisfied with your natural beauty journey. If you are not happy with your purchase, you can return your items within 30 days of receipt provided they are unopened and in their original packaging.
Initiate Your Return
Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Securely pack the unused products in their original boxes to ensure they are protected during transit back to our warehouse.
Ship the Package
Affix the provided return label or use a tracked shipping service of your choice to send the items to our returns department.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing